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Governing Law
These Terms are governed by the laws of Hongkong.
Contact Us
Shop Name:footballjerseyr
Company:KINGTOP MANUFACTURING HK LIMITED
Address:NO.2-309 2/F CHUNGKING EXPRESS
NOS.36 NATHAN ROAD TSIM SHA TSUI HK
Email:contact@footballjerseyr.com
Phone:1(702)503-8873 (WhatsApp)
Orders & Shipping
Q: How long does shipping take?
A: Shipping times vary depending on your location. Standard shipping typically takes:
- Asia: 5–10 business days
- North America: 7–14 business days
- Europe: 7–14 business days
- Rest of World: 10–20 business days
Expedited shipping options are available at checkout for faster delivery.
Q: How much is shipping?
A: Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free shipping on orders over a certain amount — check our website for current promotions.
Q: Do you ship worldwide?
A: Yes, we ship to most countries around the world. If your location is not available at checkout, please contact us and we’ll do our best to arrange delivery.
Q: Can I track my order?
A: Yes. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey.
Q: How can I change or cancel my order?
A: Please contact us as soon as possible at contact@footballjerseyr.com or via WhatsApp. If your order has not yet been processed or shipped, we can make changes or cancel it. Once shipped, orders cannot be changed or canceled.
Products
Q: Are your jerseys authentic?
A: Our jerseys are manufactured by KINGTOP MANUFACTURING HK LIMITED. We produce high-quality sportswear with attention to detail and craftsmanship. If you have specific questions about a product’s origin or specifications, please reach out to us directly.
Q: What sizes are available?
A: We typically offer sizes ranging from S to XXL. Some styles may be available in larger or smaller sizes — check the product page for specific size options. A size chart is available on each product listing to help you find the best fit.
Q: How do I choose the right size?
A: Please refer to the size chart on the product page. If you’re between sizes, we recommend sizing up for a more comfortable fit, especially if you prefer a looser style.
Q: What materials are used?
A: Our jerseys are made from high-quality performance fabrics, typically polyester blends designed for breathability, durability, and comfort. Specific material details can be found on each product page.
Q: Do you offer custom jerseys or team orders?
A: Yes. As a manufacturer, we specialize in custom orders. Whether you need jerseys for a local club, a team, or a special event, we can work with you to create custom designs. Contact us at contact@footballjerseyr.com with your requirements, and we’ll provide a quote.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unused, unworn items in their original packaging. Return shipping costs are the responsibility of the buyer unless the item is defective or we made an error with your order.
Q: How do I start a return or exchange?
A: Contact us at contact@footballjerseyr.com with your order number and reason for return. We will provide instructions on how to proceed.
Q: What if I receive a defective or wrong item?
A: If you receive a defective product or an incorrect item, please contact us immediately with photos of the issue. We will arrange a replacement or refund at no additional cost to you.
Q: Can I exchange for a different size or color?
A: Yes, exchanges are subject to stock availability. Please contact us to arrange an exchange. Return shipping for exchanges may apply.
Payment & Security
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Q: Is my payment information secure?
A: Yes. We use secure encryption technology to protect your payment details. We do not store your credit card information on our servers.
Custom Manufacturing
Q: Do you manufacture jerseys for teams or businesses?
A: Yes. KINGTOP MANUFACTURING HK LIMITED specializes in custom sportswear manufacturing. We can produce jerseys in bulk with custom designs, logos, and colors. Whether you’re a local team, a retail brand, or an event organizer, we can help bring your vision to life.
Q: What is the minimum order quantity for custom jerseys?
A: Minimum order quantities vary depending on the design complexity and customization level. Contact us with your requirements, and we’ll provide details.
Q: How do I request a quote for a custom order?
A: Please email us at contact@footballjerseyr.com with:
- Your design or concept
- Desired quantity
- Sizes needed
- Any special requirements
We’ll respond with a quote and timeline within 2–3 business days.
Still Have Questions?
We’re here to help. Reach out to us anytime.
📧 Email: contact@footballjerseyr.com
💬 WhatsApp: +1 (702) 503-8873